Position title
Receptionist
Description

The Kitara Institute of Commerce, Media, Vocational and Social Development Studies invites applications from qualified and professional individuals for the position of Receptionist at its Main Campus in Hoima City, Uganda.

Established in 1999, Kitara Institute is a respected training institution committed to providing practical, market-oriented education that equips learners with skills for employment, entrepreneurship, and community development. Located in the Albertine region within the Great Rift Valley, the institute serves students from across Uganda and neighboring countries.

The institute offers Diploma and Certificate programs in business, media, tourism, ICT, social sciences, and vocational training. It is fully licensed and registered with the Ministry of Education and Sports and accredited by the Uganda Business and Technical Examinations Board (UBTEB) and the Directorate of Industrial Training (DIT).

The Receptionist plays a key role as the first point of contact for visitors, students, and stakeholders, ensuring professional front desk management, effective communication, and administrative support.

Responsibilities

  • Receive and welcome visitors, students, and guests in a professional and friendly manner.

  • Answer and direct telephone calls, emails, and general inquiries.

  • Provide accurate information about institute programs, admissions, and services.

  • Maintain front desk records, visitor logs, and appointment schedules.

  • Assist in administrative and office support tasks as required.

  • Manage incoming and outgoing correspondence and documents.

  • Ensure the reception area is clean, organized, and presentable at all times.

  • Coordinate with other departments to ensure efficient communication and service delivery.

Qualifications

  • Certificate in Secretarial & Office Management, Tourism & Hospitality Management, or a related field.

  • Additional experience in front desk operations, administration, or customer service is an added advantage.

Job Benefits

  • Opportunity to work in a recognized academic and vocational training institution.

  • Gain experience in administrative and customer service roles in the education sector.

  • Opportunity for career development in office administration and institutional management.

Contacts

Office: 0773 206318
Registrar: 0775 580943
Principal: 0779 221309
Director: 0772 874196

📧 Email: kitarainstitute1999@yahoo.com

📮 Postal Address:
P.O. Box 235, Hoima – Uganda

Employment Type
Full-time
Beginning of employment
As soon as possible
Duration of employment
Permanent
Industry
Kitara Institute of Commerce, Media, Vocational & Social Development Studies
Job Location
Kibingo Village, Hoima, South Western, P.O. Box 235, Uganda
Working Hours
Full-Time (Office Hours)
Date posted
March 1, 2026
Valid through
March 10, 2026
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